FAQ | Sydney Transport Group

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I am having trouble contacting my driver, what do I do?

If you have trouble contacting the driver you can just call our office number on 02 8006 8221 and we will assist you.

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I would like to make a complaint, what is the best way to do that?

All complaints should be sent via email to ...

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Do I need to tip the driver?

Tips are not compulsory but always appreciated.

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What are your operating hours?

We operate 24hrs a day. However all booking enquiries after 5pm should be made via email only.

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